Privacy Policy

A. Introduction

1. The privacy of our website visitors and students is very important to us, and we are committed to safeguarding it. This policy explains how we collect, process, and protect your personal information.

2. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

    

B. How We Collect Your Personal Data

The following types of personal information may be collected, stored, and used:

1. Information about your computer, including your IP address, geographical location, browser type and version, and operating system.

    

2. Information about your visits to and use of this website, including referral sources, length of visit, page views, and website navigation paths.

3. Information that you enter when registering or filling out forms on our website, such as your name and email address.

4. Information that you enter to set up subscriptions to our emails, newsletters, or educational updates.

5. Information relating to courses purchased or services used through our website, which includes your name, contact details, telephone number, and transaction history.

6. Information contained in or relating to any communication that you send to us through our website, messaging services, or email.

7. Any other personal information that you choose to send to us.

All payment transactions are processed through secure third-party payment gateways. We do not store or collect your payment card details on our servers.

C. Using Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on relevant pages of the website. We may use your personal information for:

1. Administering our website, online school operations, and business.

2. Personalizing our website and educational materials for you.

3. Enabling your access to and use of our services, including online classes and course materials.

4. Supplying educational services purchased through our website.

5. Sending statements, invoices, and payment reminders, or receiving payments from you.

6. Sending non-marketing operational communications, such as class schedules and technical updates.

7. Sending email notifications that you have specifically requested.

8. Sending our email newsletter if you signed up for it (you can unsubscribe at any time).

9. Sending marketing communications relating to our French courses, groups, and events (you can opt out at any time).

10. Dealing with inquiries, feedback, or complaints made by or about you.

11. Keeping our website secure and preventing fraud.

We will not, without your explicit consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

D. Disclosing Personal Information

We may disclose your personal information to our employees, professional advisers, contractors, or suppliers as reasonably necessary for the purposes set out in this policy.

We may also disclose your personal information:

1. To the extent that we are required to do so by law.

2. In connection with any ongoing or prospective legal proceedings.

3. In order to establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention.

Except as provided in this policy, we will not provide your personal information to third parties.

E. International Data Transfers

1. Information that we collect may be stored, processed in, and transferred between countries in which our service providers, such as hosting, CRM, or email distribution platforms, operate to enable the use of information in accordance with this policy.

2. Transfers to third countries outside the European Economic Area (EEA) are conducted using appropriate safeguards, such as Standard Contractual Clauses or equivalent adequacy frameworks under applicable data protection laws.

F. Retaining Personal Information

1. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

2. We retain personal data for as long as you remain an active student or user, and for a necessary period thereafter to comply with statutory legal, accounting, and reporting obligations.

G. Security of Your Personal Information

1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

2. All personal data provided is stored on secure, password- and firewall-protected servers.

3. All digital payment transactions conducted through our site are protected by standard encryption technologies provided by authorized payment partners.

H. Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes.

I. Your Rights

Under applicable data protection laws, you have the following key rights regarding your personal data:

1. Access and Portability: You may request details of the personal information we hold about you.

2. Correction: You may request that we rectify any inaccurate or incomplete data.

3. Erasure: You may ask us to delete your personal data when it is no longer necessary for processing.

4. Marketing Opt-out: You can instruct us at any time not to process your personal data for marketing purposes by clicking "unsubscribe" in any email or contacting us directly.

To exercise any of these rights, please contact us via our official contact channels. Verification of identity via your registered email address may be required.

J. Third-Party Websites

Our website may include links to third-party websites or services, such as social media platforms or payment providers. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

K. Cookies

Our website uses cookies to enhance navigation, analyze site traffic, and optimize marketing efforts.

1. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or expired.

2. We use analytical and advertising tools, such as Google Analytics and Meta Pixel, to understand user interactions and improve course recommendations.

3. You can choose to accept or decline cookies through your browser settings, such as in Chrome, Safari, Firefox, or Edge. Please note that disabling cookies may affect the functionality of certain website features.